CRCS Legal offer tailored Complaint Resolution and Compliance Solutions to the legal profession and beyond.
We understand the responsibility Complaints and Compliance brings, that is why we use our expertise to offer a tailored solution to your needs. We are a friendly team who offer excellent service, tailored to what is required, with common sense manageable approach that works, whilst being a cost effective solution to your needs, whether that is to support with one off or ongoing Complaint Resolutions services, or Compliance Solutions to help support you and your firm with the regulatory landscape, we are here for you to provide the expertise and support that you require.
CRCS Legal mission is to empower law firms with the knowledge and tools they need to navigate complex regulations with confidence. We strive to provide personalized and effective complaint resolutions and compliance solutions, so our clients can focus on providing exceptional service to their clients while we handle the compliance burden.
CRCS Legal believes that compliance for law firms should be simple and stress-free. That’s why we promise to always be transparent, responsive, and dedicated to finding the best solutions for your firm. Whether you’re just starting out or looking to stay ahead of the curve, we’re here to help.
Contact us today to learn more about our complaint resolution and compliance solutions and how we can help you stay on top of the latest regulations.
Deputy Vice President of The Warwickshire Law Society.
Tamsin has just graduated with a 2:1 LL.B Hons, with past customer service experience.
She has been helping CRCS Legal with media posts for the past three years, setting up twitter and facebook initially, and continual support with this aspect of the business.
She is now combining this with dealing with complaints as part of the CRCS Legal team.
Zoe Mobley, Consultant, has 30 years experience both in the legal profession and in the fields of compliance. A former Legal Executive specialising in Family Law, Zoe worked with Barbara at the complaint handling body of the Law Society for many years. Latterly Zoe was Head of Quality & Service (Regulation) at the Royal Institution of Chartered Surveyors (RICS). Zoe is skilled in communication, negotiation and stakeholder engagement and has a strong reputation for her pragmatic problem solving approach.
Carol has over 25 years of experience in the legal profession. Carol’s early career was in Personal Injury Litigation and industrial disease cases, especially asbestos related disease.
Since 2009 Carol has specialised in Risk and Compliance including 7 years as a Law Firm Managing partner, Her roles have been wide ranging from obtaining SRA authorisation for new law firms, advising on PII, compliance policy drafting , advising on SRA investigations, the Code of Conduct and auditing. Carol worked in a National Law firm as the Complaints Manager and point of conduct for the Legal Ombudsman.
She also worked within the Private Client Department to improve quality. Carol has a friendly, inclusive and decisive approach to all things compliance!